Reservation & Payment Information
Important information regarding phone reservations, credit card authorization, additional charges and confirmed transportation reservations.
When you reserve transportation with Tri Alpha Executive Transportation LLC, please provide complete and accurate trip information including the service date, pickup time, passenger count, pickup location, destination and any planned additional stops.
Reservations Made by Phone
If you reserve a vehicle over the phone and provide a credit card for payment, we may place an authorization on the card before the passenger pickup in order to confirm that sufficient funds are available.
Credit Card Authorization
The authorization may appear on your online credit card account as pending funds. An authorization is not necessarily the final charge. The final charge is processed on the day of service based on the transportation actually provided.
Additional Stops or Destination Changes
The authorization amount may be higher than the expected transportation charge to allow for possible additional stops, destination changes or other trip changes requested during the service.
Final Charge
The credit card is charged for the applicable transportation service on the day of service. Additional transportation requested beyond the original itinerary may affect the final amount.
Credit Card Authorization Policy
If you reserve a car over the phone and provide us your credit card for payment, we only take an authorization on the card to guarantee funds availability before the passenger pickup. If you check your credit card account online, the authorization may show as pending funds.
The authorization amount may be higher than the expected charges in case you decide to make additional stops that were not included in the original reservation or change your destination. We will then charge the applicable amount on the day of service.
Please Note
Tri Alpha Executive Transportation LLC reserves the right to cancel a confirmed reservation if we are unable to obtain authorization from the credit card provider before the passenger pickup.
Questions About Our Policies?
If you have a question about a confirmed reservation, payment authorization or trip change, please contact us before your scheduled pickup.
Request a Quote Call or Text (747) 253-1854