Tri Alpha Executive Transportation LLC has compiled this information so that you may be more informed about our services. If you have any questions, please email us for more information.
You can use the form to request a quote online at our website www.laxexecutivetransportation.com NO HIDDEN CHARGES 5% Web-only Discount
All fares mentioned on our website are subject to change without any notice. All fares must be prepaid before we provide our services.
Tri Alpha Executive Transportation LLC provides airports and non-airports/local transportation for Los Angeles, San Diego, Orange County, Ventura, Riverside, San Bernardino Counties, Santa Barbara, Bakersfield, Palm Springs, and Palm Desert Area! (Our Coverage Area is Approx 150 Miles from LAX Airport) .
Our vehicles run 365 days a year, 7 days a week, 24 hours a day. If you require immediate transportation, please call us at: (747) 253-1854. Note: All transportations are subject to driver's availability.
When using Tri Alpha Executive Transportation LLC, a mandatory gratuity of 20% will apply.
We accept all major credit cards, including American Express, Discover Card, MasterCard, and Visa. You can charge your card over the phone or online through PayPal Payment Service. An area on the PayPal webpage allows you to pay without having a "PayPal" account.
We only take an authorization on the card to guarantee funds availability before passenger pickup. It will show as (Pending funds) if you check your credit card account statement online. The authorization amount is usually higher than the expected charges in case you decide to make some additional stops you did not inform us of or change your destination. We will then only charge your card on the day of the service.
Please Note: Tri Alpha Executive Transportation LLC reserves the right to cancel the confirmed reservation if we fail to get authorization from the credit card provider before the passenger's pickup.
Yes, however, your E-Check must clear from PayPal before we provide the service. (Usually, it takes about 3-5 days to clear the E-Check) .
Cash is always accepted; however, we do need to have a credit card on file to hold a reservation.
We do not charge any fee if the cancellation is more than 24 hours before a scheduled vehicle departure. Cancellations within 12 hours of scheduled vehicle departure time will be charged 25% of the trip fare. Cancellations within 6 hours of scheduled vehicle departure time will be charged 1/2 trip fare . No-shows and/or cancellations after the scheduled vehicle departure will be charged full fare, including gratuity .
NOTE: Cancellations or changes CANNOT be made without a phone conversation with the dispatcher. Please call (747) 253-1854 for more info .
Yes, our drivers are trained to help you with your luggage. Please Note: Our drivers do not collect luggage from rooms in apartment buildings or hotels. The luggage must be presented at the main front door of the building, from where the driver can pick it up.
Yes, we provide a service called Meet & Greet . Our drivers meet passengers in the baggage claim area. The drivers carry signs with the passengers' names. Our drivers help passengers with their bags and take them to the vehicle. Note: This service has an additional fee of $20.
Please Note: From Burbank Airport, we can pick up our passengers with Meet and Greet Service only. The curbside pickup for livery (limousine service) is not allowed at Burbank Airport.
For curbside pick-ups, our drivers park the car in the assigned LAX airport parking lot for limousines. When the passenger's flight arrives, our driver calls the passenger's cell phone and gives them their phone number. Passengers collect their luggage, if they have any checked-in luggage, and go to the street curbside at the Arrival Terminal. The passenger then calls the driver from the curbside and says they are ready to board. Usually, the car arrives at the curbside in 5 to 15 minutes from airport parking, depending on airport traffic .
Note: We can pick up our passengers from the curbside only, not from the center aisle. Please always stay in front of the white line, not in front of the red line or taxi line.
All of our vehicles are non-smoking vehicles. If you would like to use tobacco, we would gladly stop at your convenience so you may do so.
You may be required to pay a waiting fee in order to receive service if you are more than sixty (60) minutes late for domestic flights and 120 minutes late for international flights (after arriving) for your pickup from an airport, or more than fifteen (15) minutes late for your pickup from any other location. The waiting fee per half-hour period or portion thereof, spent waiting, is $30.00. If you are more than sixty (60) minutes late for your pickup, we reserve the right to cancel your pickup with no refund. However, please attempt to contact us as we might be willing to continue waiting for you in certain situations. (Waiting Charges Apply)
No. When we verify your flight information with airlines and are warned that your flight has been cancelled, you will not be charged. However, if your flight was not cancelled and you failed to arrive in Los Angeles and failed to inform us, we reserve the right to charge you for a full one-way fare.
No, we track your flight online. Please try to call to inform us of the impending delay.
Up to 4 people can fit in a 4-passenger Lincoln Town Car. HOWEVER, if there is a large amount of luggage/baggage, fewer passengers may be able to fit. There is no additional per-person charge.
WE OFFER:
One way and two-way trip to and from airports.
One way and two-way local trips not involving airports.
Hourly and multi-stop tour service.
NOTE: If you return to your origin less than 3 hours after being dropped off at your destination, you will be quoted an "HOURLY" price, NOT a "ROUND TRIP" price.
If you request to reschedule or change any details related to your reservation, (A) If we are able to accommodate your changed plans, we will do so and charge a rescheduling/change fee equal to the greater of either $45 or 20% of the quoted rate for your reservation. (B) If we are unable to accommodate your changed plans, your reservation will be considered a cancellation, subject to the cancellation rules & policies explained on this web page.
We are not responsible for any baggage, personal items, or anything else left behind by passengers in the vehicle. However, please contact us if you have lost any item, and we will return it to you if we have found it.
Tri Alpha Executive Transportation LLC does not release any information to any organization or person. It is our policy to protect your privacy and identity at all times. View our Privacy Policy for more details.
